Introduction & Our Commitment
Eac365's privacy policy applies to all users of our platform's services. By using our website or app, you agree to this privacy policy. We believe your personal data is a trusted asset — and protecting it is our responsibility.
From the moment you register at eac365, your data is stored securely on our servers across every transaction and game session. Following international data protection standards, we safeguard your information through SSL 256-bit encryption, two-factor authentication, and regular security audits.
This privacy policy explains in plain language — what data we collect, why we collect it, who we may share it with, and what rights you have. If you have any questions, our support team is always here to help.
Eac365 never sells your personal data. Information is only shared with third parties where required by legal obligation. Your data is never used for marketing purposes without your consent.
Why eac365 Trustworthy?
SSL Encryption
Every data transfer is fully secured with 256-bit SSL encryption. No outside party can access or read your information.
Never Sold to Third Parties
Your personal information, phone number, and email address are never sold to advertisers or third parties.
KYC Verification Security
Documents submitted during identity verification are stored in an encrypted vault. Security is ensured through regular audits.
Secure Data Storage
All data is stored in internationally certified, secure data centers with regular backups and strict access controls in place.
Two-Step Verification
Add an extra layer of security to your account with Two-Factor Authentication (2FA).
Regular Security Audits
Regular audits are conducted by independent third-party security experts to ensure your data stays protected.
Details Privacy Policy
Each section of eac365's Privacy Policy is explained in detail below.
Eac365 collects the following types of information:
- Personal Identity Information: Full name, date of birth, national ID number, passport, or other government-issued ID details.
- Contact Information: Email address, mobile number, and current residential address.
- Financial Information: Bank account number, mobile banking number (Mobile Banking, Nagad, Rocket), and transaction history.
- Technical Information: IP address, browser type, device information, cookie data, and session logs.
- Gaming Behavior Data: Game history, bet amounts, win/loss records, and preferred game categories.
- Communication Records: Records of chat or email conversations with our support team.
| Purpose | Type of Information | Basis |
|---|---|---|
| Account Registration & Management | Name, Email, Mobile Number | Contractual Requirements |
| Identity Verification (KYC) | NID, Passport Copy | Legal Obligation |
| Payment Processing | Financial Account Information | Contractual Requirements |
| Security & Fraud Prevention | IP, Device & Log Data | Legal & Legitimate Interests |
| Delivering a Personalized Experience | Gaming History | Legitimate Interest |
| Customer Support | Communication Records | Contractual Requirements |
- Eac365 never sells your data. Sharing is limited to the specific circumstances outlined below.
- Payment Provider: Relevant financial details are shared with Mobile Banking, Nagad, or your bank to process transactions.
- Game Providers: Minimum necessary data may be shared with game developers to operate the games.
- Regulatory Authority: Data may be disclosed to government or regulatory authorities where required by legal obligation.
- Security Investigation: Information may be shared with law enforcement to help prevent fraud or cybercrime.
- No data is shared with any third parties beyond those listed above.
Eac365's website and app use cookies and similar tracking technologies for the following purposes:
- Essential Cookies: Essential for maintaining login sessions, security verification, and core platform functionality.
- Performance Cookies: Used to monitor page load speed, identify errors, and improve overall site performance.
- Preference Cookies: Used to remember your language preference, theme settings, and game choices.
- Analytics Cookies: Helps improve our services by analyzing how the site is used.
- Cookies can be disabled through your browser settings, though this may limit some features.
- Account Information: Retained for the duration of the active account and up to 5 years after closure.
- Financial Transaction Records: Retained for up to 7 years as required by law.
- KYC Documents: Up to 5 years after account closure.
- Gaming Log: Typically up to 2 years.
- Support Conversations: Up to 3 years from the date of last contact.
- Once the retention period has passed, data is securely deleted or anonymized.
- All data transfers use TLS 1.3 encryption — the highest industry standard.
- Sensitive data (passwords, payment data) is stored using AES-256 encryption.
- Direct database access is restricted to authorized personnel only, and all access is logged.
- Regular penetration testing and vulnerability assessments are conducted.
- In the event of a data breach or security incident, affected users will be notified within 72 hours.
- Staff receive regular data protection training.
- Eac365's data centers operate in compliance with international law.
- Equivalent protection is ensured when data is transferred across borders.
- Third-party service providers are contractually required to uphold the same data protection standards.
- We comply with the EU's GDPR and other international data protection regulations.
- Eac365 does not knowingly collect personal information from anyone under the age of 18.
- If we discover that data has been collected from a minor, it will be deleted immediately upon becoming aware.
- If parents believe their child's information has been collected by mistake, please contact us immediately.
Your Your Rights
Under eac365's privacy policy, you have the rights listed below. You may contact our support team at any time to exercise these rights.
To exercise any of the rights above, reach out to our 24/7 live chat support or email us at ([email protected]) to reach us. Once your identity is verified, we will respond to your request within 30 days.
Frequently Asked Questions (FAQ)
Your Data Secure — Get Started Now
Your privacy is our priority at eac365. Join a secure platform and enjoy gaming with complete peace of mind.