Introduction & General Information
Every user is responsible for reading these Terms and Conditions before using the eac365 website or app. eac365 is an internationally licensed online gaming platform. By registering or using any of our services, you are deemed to have accepted these Terms and Conditions.
Eac365 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.
Eac365 is strictly for users aged 18 and above. Account creation or gameplay by minors is strictly prohibited. Failure to pass age verification may result in account termination and forfeiture of any funds held.
Main Policy Summary
Before diving into the full terms, here is a quick overview of eac365's core policies. All members should be familiar with these six key points.
Age & Identity Verification
Provide accurate information when registering. eac365 may request identity verification at any time. Providing false information will result in account closure.
Bonuses & Promotions
Each bonus carries its own wagering requirements. Withdrawing before meeting those requirements will forfeit the bonus. Full terms are provided with each offer.
Payments & Withdrawals
The same payment method must be used for both deposits and withdrawals. Minimum withdrawal limits and processing times are available in the account section.
Account Security
Only one account is permitted per person. Keep your password confidential and contact support immediately if you notice any suspicious activity.
Prohibited Activities
Fraud, software hacking, money laundering, and operating multiple accounts are strictly prohibited. Any such activity will result in permanent account closure.
Responsible Gaming
Eac365 believes in responsible gaming. We strongly encourage the use of deposit limits, self-exclusion, and other player protection tools.
Details Terms and Conditions
Below you will find all of eac365's important Terms and Conditions organized by section. Please read each section carefully.
- All applicants must be at least 18 years of age to open an account on eac365.
- Each individual may register only one account. If multiple accounts are found under the same person, all will be cancelled and any funds held will be forfeited.
- You must provide your full name, address, date of birth, and mobile number accurately during registration. Providing false or incorrect information is strictly prohibited.
- Eac365 may request a copy of your national ID or passport for identity verification at any time. Failure to provide this promptly may result in a temporary account suspension.
- Citizens of countries where online gaming is prohibited by law are not permitted to use eac365. It is the user's sole responsibility to ensure compliance.
- You are required to keep your username and password confidential at all times. Sharing or transferring your account to another person is strictly prohibited.
- The minimum deposit on eac365 is BDT 100, with maximum limits varying by payment method.
- We accept a range of payment methods including Mobile Banking, Nagad, Rocket, bank transfer, and USDT. Processing times vary by method.
- Deposits are generally credited to your account balance within 5 to 15 minutes of completion. If there is a delay, please contact our support team.
- There are no processing fees for deposits. However, the payment gateway may apply its own charges.
- Withdrawals are generally processed using the same method as the original deposit. The support team will provide guidance for any exceptions.
- Depositing using another person's payment account or credit card is strictly prohibited and will be treated as fraud.
- A minimum balance of BDT 500 is required to make a withdrawal. The maximum limit depends on your account level and verification status.
- Withdrawals are typically processed within 1 to 3 business days. VIP members receive priority processing for faster turnaround.
- Withdrawal requests may be delayed if identity verification is incomplete. KYC verification is mandatory before your first large withdrawal.
- Withdrawals directly from a bonus balance are not permitted. Funds become withdrawable only after the bonus wagering requirements have been fulfilled.
- Eac365 reserves the right to freeze withdrawals and conduct an investigation if any suspicious transactions are detected.
- All bonus offers on eac365 are subject to specific Wagering Requirements (WR), which are stated individually for each offer.
- The welcome bonus is available to new members one time only. Any attempt to claim it more than once will result in account termination.
- To convert bonus winnings into real funds, wagering requirements must be met within the specified time period.
- Winnings from free spins are also subject to wagering requirements. Once expired, bonuses will be cancelled automatically.
- Eac365 reserves the right to modify, suspend, or cancel any promotion at any time.
- Any indication of bonus abuse may result in bonus cancellation and account suspension.
- All games on eac365 are powered by certified RNG (Random Number Generator) technology, independently audited on a regular basis.
- If a technical issue occurs during gameplay, eac365 reserves the right to void the round and refund the wager.
- Winnings obtained by exploiting software bugs or glitches will be voided, and the account may be suspended.
- In any dispute regarding game outcomes, eac365's server logs will serve as the final and definitive record.
- Using automated bots, scripts, or any third-party software to play games is strictly prohibited.
- Using eac365 for money laundering or any form of illicit financial activity is strictly prohibited and may be subject to legal action.
- Unauthorized access to another member's account, hacking, or any attempt at fraud is a serious offense.
- Collusion and game manipulation of any kind are strictly prohibited.
- Filing a fraudulent chargeback or payment dispute will result in permanent account closure and may lead to legal action.
- Any harassment, intimidation, or misconduct toward eac365 staff will result in immediate account termination.
- Eac365 takes responsible gaming seriously. Always treat gaming as entertainment, not a source of income.
- Users can set their own deposit limits, session time limits, and loss limits from within their account settings.
- You may request a self-exclusion (temporary account suspension) or permanent account closure at any time.
- If you notice signs of gaming addiction, please seek professional help and inform our support team.
- For more information, visit our Responsible Gaming View page.
- Eac365 protects all user personal data with 256-bit SSL encryption.
- We never sell your information to third parties. Data may only be shared with regulatory authorities to meet legal obligations.
- To learn how your information is used, please read our Privacy Policy Read.
- Users may request account closure at any time by contacting the support team.
- Eac365 reserves the right to suspend or terminate any account for rule violations without prior notice.
- Upon account closure, any valid balance (excluding bonuses) will be returned. However, if the account is terminated for rule violations, the balance may be forfeited.
- A maintenance fee may apply to accounts that have been inactive for 12 months or more.
- Eac365's Terms and Conditions are governed by international gaming law.
- For any dispute, please contact our support team first. If the matter is not resolved within 48 hours, a formal complaint process may be initiated.
- Eac365 will not be liable for any indirect or incidental damages under any circumstances.
- In the event of any conflict between the Bengali and English versions of these Terms and Conditions, the English version shall prevail.
If you have any questions about our Terms & Conditions, reach out via our 24/7 live chat support or email ([email protected]) to reach us. Our Bengali-speaking team is always ready to help.
Frequently Asked Questions (FAQ)
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